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Account Systems International, Llc

BUILDING TRUST ONE CLIENT AT A TIME

(866) 430-2115 455 Commerce Dr , Buffalo, NY 14228 Official site

The Details

ASI prides itself on our ability to deliver the highest rate of results while maintaining our professionalism and customer care. While we provide a multitude of services, it’s is our intention to retain customer and client relationships. Professionalism – each employee undergoes an extensive training program. Not only to familiarize each employee with laws and regulations, but to instill the practices held by the company. Each individual will be trained and coached daily on customer care and professionalism. Along with state-of-the-art technology and 100% of all calls being recorded, ASI ensures only the best results. Multiple Payer Infrastructures – ASI affords the luxury of providing our consumers with multiple options of payment. We offer the ability for each consumer to make payment toward their accounts through a check by phone, online secured transaction, credit cards (Visa, MC, Amex, and Discover), check cards/bank cards, money orders and Western Union. Compliance – ASI sets the standard in compliance with state and federal regulations. We implement a zero-tolerance policy for any and all infractions of the FDCP, HIPPA and company regulations. Training – Each member of the staff and all employees are required to complete 2 weeks of an intense training class prior to any interaction with a consumer. Constant evaluation and continuous training will ensure each employee is up to date on the constant changing healthcare laws and regulations. Every 6 months of employment, each employee will be required to take a refresher course followed by a test of the FDCPA and passing grades below 90% will not be accepted.

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